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The Rental Process


How Does This All Work?

The Sound Parcel is a gear rental service that connects gear enthusiasts with today's most innovative manufacturers and yesterday's most in demand vintage  music equipment.

Scheduling A Rental

  • Renting equipment with us is easy. We promise!
  • Find the item you want. (maybe a delay pedal or table top synth)
  • Choose Your Rental Period
  • Select the Date Your Rental Begins
  • Click “Add To Cart”
  • Repeat for any other items you might want. Don't forget to check out our Purchase Store for a wide range of new, used, vintage and demo gear.  
  • Go to your “Cart” and follow the steps, including accepting the Terms & Conditions.
  • Click “Checkout”.
  • You can use your Account Page on thesoundparcel.co to check on order status any time.

Rental Processing

  • After you submit your rental request, someone at The Sound Parcel will begin our verification process. 
  • We use a few security checks, many of which are applied at this point; if we have questions about your rental, we’ll send you an email – so please check your email.
  • Once the rental has been accepted, it is reserved until the shipping date.
  • Our inventory system makes sure we have everything needed.

On The Ship Date

  • We inspect and clean your gear.
  • Pack everything into a box for shipping, including a return shipping label.
  • You’ll receive a tracking number included on your account page, along with an email notification too.

What Comes Next

  • USPS picks up your package, does their logistics thing, and delivers it.
  • Important: Someone must sign for your package at the delivery address.
  • Your rental period begins on the later of your rental start date or this first delivery attempt.

When Your Rental Period Is Over

  • Pack up the gear just the way you got it.
  • Tape up the box (or if your order came in a padded envelope seal the extra one provided).
  • Place the return shipping label, included in your original package, right over the old one, and get the package to USPS.
  • Once we receive the package, we inspect the gear again... and will send an an email letting your know your rental is complete.
  • That’s it!