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Shipping & Returns


Free Shipping Terms

We offer free shipping on all orders $75 and over within the continental United States. Most orders ship via USPS priority. Some larger items ( based on size and weight ) including Guitars and Amps ship via ground service.

Rental Shipping Terms

Rentals are also shipped via USPS Priority Shipping.  All rentals REQUIRE A SIGNATURE AT TIME OF DELIVERY.  For details on rental shipping visit THE RENTAL PROCESS and our RENTAL FAQs.

Shipping Cutoff

All orders received by 8pm eastern time are typically packed and shipped next business day, with the exception of holidays.  

If you have reserved a rental for a date in the future, items will be shipped with sufficient lead time to arrive by the rental period start date.

International Customers

If you are an international customer and interested in purchasing new, used or vintage gear please visit our Reverb Shop or CONTACT US.

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Returns & Exchanges

If you choose to return your order, we will deduct the cost of shipping from any refund.See our complete RETURN POLICY.